PRIVACY POLICY
PRIVACY POLICY
Last Updated: September 28, 2026
Skin Body & Soul Med Studio ("Skin Body & Soul," "we," "us," or "our") respects your privacy & is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, & protect information when you visit our website, communicate with us, schedule services, purchase products or services, or otherwise interact with Skin Body & Soul Med Studio.
This Privacy Policy applies primarily to information collected through our website & general business communications. Protected health information ("PHI") collected in connection with patient care may also be governed by applicable federal & Texas health privacy laws & our Notice of Privacy Practices.
INFORMATION WE COLLECT
Depending on how you interact with Skin Body & Soul Med Studio, we may collect:
Personal Information
Name
Email address
Phone number
Mailing or billing address
Appointment information
Communications you send to us
Product or service inquiries
Purchase & transaction information
Health & Treatment Information
When you become a patient or request aesthetic or medical services, we may collect health-related information necessary to evaluate, coordinate, document, & provide your care. This may include medical history, medications, allergies, treatment history, treatment photographs, treatment plans, consent forms, & other information related to your care.
Health information maintained as part of your patient record is handled in accordance with applicable federal & Texas privacy laws & our Notice of Privacy Practices.
Website & Device Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Pages visited
Date & time of visits
Referring website
Website interactions
Cookies & similar technologies
HOW WE USE YOUR INFORMATION
We may use information we collect to:
Provide & coordinate services
Schedule, confirm, reschedule, & remind you of appointments
Respond to questions & requests
Communicate regarding treatments, services, products, & follow-up care
Process purchases & payments
Maintain appropriate business & patient records
Improve our website, services, & patient experience
Send practice updates, educational information, event invitations, & promotional communications when permitted
Protect against fraud, misuse, unauthorized access, or other security concerns
Comply with applicable legal, regulatory, professional, & recordkeeping requirements
We limit our collection & use of personal information to information reasonably necessary for legitimate business, operational, treatment, payment, & legal purposes.
SMS COMMUNICATIONS
By providing your mobile phone number & opting in to receive text messages, you consent to receive SMS communications from Skin Body & Soul Med Studio. These communications may include appointment confirmations & reminders, scheduling & rescheduling messages, treatment or service follow-ups, practice updates, event invitations, & promotional or marketing offers.
Message frequency may vary. Message & data rates may apply depending on your mobile carrier & plan.
You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.
Consent to receive promotional or marketing text messages is not required as a condition of purchasing any products or services from Skin Body & Soul Med Studio.
Standard SMS text messaging may not be a secure method of communication. Please do not send sensitive personal, medical, financial, or emergency information by text message.
EMAIL COMMUNICATIONS
If you provide your email address, we may use it to communicate with you regarding appointments, services, products, educational information, practice updates, events, or promotional information when permitted.
You may unsubscribe from promotional emails by using the unsubscribe instructions included in the communication or by contacting us.
Please do not send highly sensitive medical or financial information through unsecured email.
COOKIES & WEBSITE TECHNOLOGIES
Our website may use cookies & similar technologies to operate the website, remember preferences, understand website traffic, evaluate website performance, & improve the user experience.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
Third-party services used by our website may also use cookies or similar technologies according to their own privacy practices.
HOW WE MAY SHARE INFORMATION
We do not sell your personal information for money.
We may disclose personal information when reasonably necessary to operate our practice, provide requested services, comply with legal requirements, or protect our rights.
Information may be shared with service providers that assist us with functions such as:
Website hosting
Electronic medical records
Appointment scheduling
Communications
Payment processing
Information technology
Website analytics
Business operations
These providers may access information only as necessary to perform services on our behalf & are expected to appropriately safeguard information as required by applicable law & contractual obligations.
Patient health information may be disclosed as permitted or required by applicable federal & Texas health privacy laws & as described in our Notice of Privacy Practices.
We may also disclose information when required by law, court order, subpoena, regulatory requirement, or other valid legal process.
PAYMENT INFORMATION
Payments may be processed through third-party payment processors.
Skin Body & Soul Med Studio may not directly store complete credit or debit card information when transactions are processed through a third-party payment processor. Payment information provided to those processors is subject to their applicable security & privacy practices.
DATA SECURITY
We maintain reasonable administrative, physical, & technical safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Health information contained in patient records is subject to additional privacy & security protections as required by applicable law.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business & patient records, comply with legal & regulatory requirements, resolve disputes, & enforce our agreements.
Patient medical records may be subject to separate retention requirements under applicable law & professional standards.
YOUR PRIVACY CHOICES & RIGHTS
Depending on the information involved & applicable law, Texas residents may have rights regarding their personal information, which may include the ability to:
Request information regarding personal data we maintain about you
Request access to certain personal data
Request correction of inaccurate personal data
Request deletion of certain personal data
Obtain a copy of certain personal data
Opt out of certain uses of personal data where applicable
Withdraw consent where processing is based upon consent
Appeal certain decisions regarding a privacy request where applicable
Some information, including information maintained as part of a medical record, may be subject to different rights, exceptions, retention requirements, & procedures under applicable health privacy laws.
To submit a privacy request, contact Skin Body & Soul Med Studio using the information provided below. We may need to verify your identity before processing certain requests.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
PROTECTED HEALTH INFORMATION
Information collected as part of your medical care may constitute Protected Health Information ("PHI").
Our use & disclosure of PHI is governed by applicable federal & Texas health privacy laws, including the Health Insurance Portability & Accountability Act ("HIPAA"), when applicable, & the Texas Medical Records Privacy Act.
Our Notice of Privacy Practices provides additional information regarding how medical information may be used & disclosed & describes applicable patient rights concerning health information.
If there is a conflict between this website Privacy Policy & requirements applicable to PHI, the applicable health privacy laws & Notice of Privacy Practices will govern.
CHILDREN'S PRIVACY
Our website is not directed toward children under 13 & we do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
Medical services provided to minors & information associated with those services are handled in accordance with applicable federal & Texas law, including applicable requirements concerning parental or legal guardian consent & access to medical information.
THIRD-PARTY WEBSITES & SERVICES
Our website may contain links to websites, scheduling systems, payment services, financing providers, social media platforms, or other services operated by third parties.
Skin Body & Soul Med Studio does not control the privacy practices of independent third parties. We encourage you to review the privacy policies of those services before providing personal information.
DATA BREACHES
Skin Body & Soul Med Studio maintains procedures intended to protect personal information & respond to suspected unauthorized access or disclosure.
If a security incident involving personal information requires notification under applicable federal or Texas law, we will provide required notifications within the applicable legal timeframes.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable laws.
When this Privacy Policy is updated, the revised version will be posted on our website & the "Last Updated" date will be changed.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Skin Body & Soul Med Studio